General Policies and Disclaimers

The Internet is a Frontier Effort

The internet is a loose association of millions of computers scattered all over the world. Hardware and software can fail at any one of these points, and those failures may affect your site.

Internet traffic will sometimes be slow; it is possible for access to your site or email to fail completely. Usually these problems are resolved within an hour or two, but on very rare occasions, it can take a couple days for your host to fix the problem. We will recommend what we know to be the most reliable solutions for you. Please remember that the bigger picture is out of any one company's control. The Internet Traffic Report, at http://www.internettrafficreport.com/main.htm, shows areas of slow traffic.

The web unfortunately also attracts pranksters and scam artists who try to exploit the system. We try to stay informed on ways to avoid these risks, and suggest ways of avoiding common vulnerabilities, but we are not able to predict or prevent every internet abuse. It's up to you to let us (or your host) know if you observe any odd traffic through your site or email account.

Browsers, Equipment, and Settings Differ Widely

There are so many variables in computer equipment, operating systems, monitor settings, browsers, and so on, that it's impossible to make your site look the same to every viewer. If we use the colors of your business materials to create your site, they will appear similar online, but may not match exactly. Some elements may have to be adjusted to make the site readable.  

YouCanWeb.net makes every effort to comply with Federal regulations on privacy, and on web site accessibility for the disabled. These regulations may also require some adjustments in your site's content or presentation.  

Always Read The Terms of Service!

Third party services, including our upstream web host, will have their own terms and conditions. It's your responsiblity to know and follow them. Use of your site to defraud, harrass, defame, or promote illegal activity, will lead to cancellation of your account.

Traffic that exceeds the allowed bandwidth or server usage will be subject to price increases. Our recommended hosts have generous allowances, so this is unlikely to be a problem for you. If it does become an issue, we may be able to help you set up revenue generating features so that your site pays these extra costs.  

Our account setup fee of $125 includes five (5) hours of general assistance. Specialized help, for example, creation of graphics, will be billed separately. If we manage your pages, your account includes 1/2 hour of assistance per month per account. Additional hours will be billed at posted rates.

Setup and monthly maintenance fees are due in advance. Other fees must be paid at the time of service. Setup fees are not refundable. Maintenance fees paid more than one month in advance will be refunded on a prorated basis, less thirty days from the date of receipt of your notice in writing that you wish to terminate services. We also reserve the right to terminate services with 30 days written notice to you.  

These terms and policies are subject to change at any time. If there are any changes, an updated version will be available on our website. Thanks for allowing YouCanWeb.net to help you get online!